Cookie Policy

Cookies are small files placed on a browser or device. Local storage is a similar browser feature that can keep small pieces of site information on your device.

These technologies can help the website remember preferences, keep a cart or checkout step active, improve page performance, and understand how visitors use the site.

Essential cookies or local storage may be used for navigation, security, language or country preferences, cart state, checkout progress, forms, and other core features.

Without these technologies, parts of the ordering or inquiry experience may not work correctly.

Google Analytics loads automatically when it is enabled on the website. It may help us understand page visits, referral sources, device types, and which service or menu pages need improvement.

Google may receive browser, device, page, referral, and interaction information under its own privacy terms. We do not intentionally include customer contact, delivery, or payment-card details in analytics events.

Google Ads and Meta Pixel may measure visits and ecommerce interactions for advertising attribution. For Google Ads enhanced conversions, Google processes the checkout email in a privacy-safe hashed form together with a completed purchase.

Meta Pixel can load automatically on eligible public pages when browser measurement defaults to allowed; a saved decline stops it. It measures browser/click identifiers and public-page shopping interactions. Prospective server-side purchase matching still requires a previously saved, valid explicit advertising consent before payment. Eligible backend events include paid-order value and items and SHA-256 hashed email/phone. The browser default is not recorded as your explicit consent to backend matching. Hashing does not make identifiers anonymous. We do not send payment-card data, delivery instructions or private order-access links to Meta. Payment, fraud-prevention and other requested services separately process data needed for their services.

Advertising preference controls are temporarily unavailable while browser measurement defaults to allowed. Previously saved declines remain respected. You can contact info@canapes.ae for privacy requests and use compatible browser tools to block tracking requests. Withdrawal cannot undo data already sent. Most browsers also let you block or delete cookies and local storage.

Browser restrictions may affect measurement and may also affect language, cart, security, checkout, or other website functions depending on the settings selected.

We may update this cookie policy when the website, analytics setup, checkout flow, or third-party tools change.

Questions about cookies or privacy can be sent through the website contact page or raised by phone with the Canapes team.